Has anybody found a way to export their contacts from the EE hub? It is shown in the Help Documentation that there is an Export and an Import function which was available on the old BT Hub. I recently had an EE Technician exchange an EE hub that would not connect to the Hybrid Connect unit and I lost all my 200+ contacts! I am currently reinstating my contacts and want to save them in case something similar happens again. EE Customer Services are hopeless and have no ideas! This is surely a basic function that should be there as indicated by the documentation!
That just seems ridiculous, the Help documentation says you can do it, the old BT hub did it, this one I should think you could claim is not fit for purpose! A major failing on the part of EE. But thanks for your input.
@duncanC45 No problems, few error's and dislikes to what the latest and greatest cannot do! And one off the reason's that the Factory Reset is a killer as it wipes all you have done since your re-load and newly applied contacts and with NO Backup even for the Router starting from scratch is all you can do!
When I was moving from BT to EE and digital voice I created a vCard file containing all the contacts I wanted. This was imported into the Smart Hub Plus to provide the initial contact list. When I add/delete/update the contact list in the phone I also make these manual changes to the vCard file so that if I have to factory reset the hub I can then reimport the vCard file.
The vCard format can be found on the BT community here Digital-Voice-Contacts in message #8.
