Exporting Contacts

duncanC45
Investigator
Investigator

Has anybody found a way to export their contacts from the EE hub? It is shown in the Help Documentation that there is an Export and an Import function which was available on the old BT Hub. I recently had an EE Technician exchange an EE hub that would not connect to the Hybrid Connect unit and I lost all my 200+ contacts! I am currently reinstating my contacts and want to save them in case something similar happens again. EE Customer Services are hopeless and have no ideas! This is surely a basic function that should be there as indicated by the documentation!

11 REPLIES 11
glad it worked...

for a while they REMOVED the option to export   - and after extensive
emails/calls with the Senior office I think the message got back !!
As a result I can do it again.

Cant believe some muppet removed the option to export when its got an
import function!
🙂
Steve

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Steve
Authorised Assessor for Canine Concern. Hampshire and nearby region
reMarkable tablet writing experience advocate

@ordessa Do you think you could hound them some more, and see if a Hub backup/restore function could be added and made to work as well?