All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Think someone should finally point this out cause it’s seriously starting to annoy me, ee says if you want to change your direct debit you need to click the top right button and press options that aren’t even there…. as you can see there’s no option...
what is it with the phone number 01438 989231 claiming to be EE and then hanging up as soon as they introduce themselves. ive had 2 today and a few others over the last week
Hi all. I am curious as I am looking to go to sim only on 5th may. Never had direct debit set up before, and I am upgrading to sim only. If I setup the direct debit today (contract ends on 5th May) when will first payment come out...
Can someone please see if I'm going blinking mad, this bill is double our normal rate and I'm sorry I'm just not paying it, they are insisting its right but how can it be, I pre ordered my S25 ultra so had it a few months now, so not a new bill, and ...
Anyone else trying to make a complaint and then call is cut off?This has happened twice!Waited 45 mins to speak to customer service to cancel contract. Twice cut off!I have made an Ofcom complaint as I believe that EE are making it difficult to cance...
I'm Looking at upgrading to the All rounder Plan. I'm halfway through my 24 month contract with EE, But saw on the website that I can upgrade for free. My question is, if I upgrade does my old contract automatically get cancelled and it just switches...
Hi, my contract was due to expire on May 2nd. I went into the store last week as I was curious if I had any bills/money to pay before the end of contract. I went in to make sure no money was owed and that my contract would be fully cancelled for the ...
Just tried to upgrade inshore after traipsing all the way into the town to be told there was an issue with my BAN spend so I cant upfmgrade til next week. Does anyone have any idea what it means and why I couldn't upgrade today?
I can't seem to pay or see my bill on the EE website/app and am unable to call as my line has been disconnected. I am currently in Amsterdam so cannot access EE via an in person meeting at one of their stores. Please can you assist me in getting into...
