07-03-2025 11:29 AM
I have been charge for sending an image in a text five times when I only sent one photo. How can I get hold of EE to complain? I cannot find any way to contact them.
Solved! See the answer below or view the solution in context.
07-03-2025 02:16 PM
07-03-2025 12:39 PM
Hello @megan1937 ,
Welcome to the community,
If you sent a photo via text message, then that does not count as a normal text message, which is sms, but is mms, so you have to pay for it. Check here for more informaition:
07-03-2025 02:16 PM