Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

My monthly plan says £42 million!

So I logged into the EE app on my phone and even the website and it says my monthly plan is like £42889426/month. Usually it's £25/month. I cannot afford to pay 42 million quid a month.

Upgrading

Hi, I would like to look at terminating my contract. My contract ends on the 26th November and I have seen a better deal with vodafone. Can you help me to arrange this so that the contract does not continue after 26th November?

Upgrade

Can someone help me please.I’m due an upgrade and struggling to find the choices for a new phone etc. tia

Phone bill

Hi all, I want to download last months phone bill. Any ideas how?

I want start my plan now

i want start my plan now how can i do this

Resolved! Delivery

It says on website free delivery but i had to pay a fee before my upgrade was dispatched,is it selective free delivery?

Can I get old call and msg info

Can I get information of old messages or telephone calls?? I am looking to get some info from January 2020 if this is possible?

NHS discount

I have tried to use a discount code to achieve 20% off my bill however it is now saying I only have 4 of my 5 codes and I cannot see if the discount has been included of my next bill?

equipment contract

Hi dose anyone know if you can check up on your purchased equipment to see where you would be up to in its contract? trying to work out when it will finish but can't find anything on my account that will let me see. Any ideas? don't really want to sa...

Resolved! I’ve got a watch

I’m trying to cancel my watch plan but I don’t have the number for it anymore how would I go about cancelling on my EE?