Contracts & Billing

Upgrade mobile phone early

I would like upgrade mobile phone early,I want pay off my current plan,but when I log in to my account and choose option upgrade phone deals app log of me , I can't do nothing   

How to cancel a direct debit/change your payment method?

I looked on the EE website and it does not detail how to cancel a direct debit and only says that to pay by debit card you have to just make the payment. My recent bill failed to take the money out of my account via direct debit and it's caused a lot...

Proof of purchase

Hi, I'm just wanting to know if anyone can send me a proof of purchase from a recent upgrade please

Bank details

Good morning I’m wanting to change my bank details 

Network

Is ee any good? 

Pay gor more data

cancellation

i ordered one sim only unlimited for £14 a month but on the confirmation email it says there is two of the same contracts and i have two packages, i want to cancel one of them because it’s unwanted and i didn’t add them

Cancel a number

How do I cancel a number off my plan

Late payment fees every month before my bill is due!

Every single month my bill is hiked up with a ‘late payment fee’ of £7+ which appears about a week before my bill is even due! I can’t afford to be paying extra when my bill is so high to begin with. And getting hold of EE is always a pain as I can n...

I think you're joking.

EE, how come my bill got from £365 to £928?! i cannot afford this! also, i have paid last month bill. how come that balance is still there?!