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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 16471 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26422 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 55005 Views
  • 69 replies
  • 14 Helpful

Resolved! Friends and Family and Trade -in discount?

Hi,I am looking to switch to EE from Three in the next day or 2 and am able to get Friends & Family discount through a friend that works at EE. I wanted to get one of the deals which includes the £12 per month trade in discount..... Can this be added...

RyanHill by • Visitor
  • 479 Views
  • 1 replies
  • 3 Helpful

Resolved! Hi

I want to change my billing name How can I change?

Shwan2 by • Explorer
  • 402 Views
  • 1 replies
  • 1 Helpful

Resolved! Itemised bill

I would like to view my itemised bills. Im sure its been less than 6 months since i left but am unable to view them?

SIM Only Renewal Upgrade

Currently pay £19.04 excluding VAT for 100GB data unlimited texts/calls with no data speed cap.  Looking at my upgrade options all tariffs more expensive, how is this an upgrade ☺️ #whattodo

Upgrade

Hi I'm trying to upgrade but when I click on the phone it says sorry no suitable plans Available 

PAC number

Good morning,I have decided to close my contract with EE (The end date is 1/11/22)If I request a PAC Number will that be sufficient to end the contract and fully close my account with EE please?  I've never done this before so I'm not sure how it wor...

Mother25 by • Contributor
  • 575 Views
  • 1 replies
  • 1 Helpful

Billing

Why when I text 150 my bill is stating I owe 2pence, yet on the app it is in red saying arrears of 7.44 I think it was. I'm confused 

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