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Got told of credit score company today that one dormant ee acc reactivated

Coffee9oo
Visitor

‎16-03-2023 08:40 AM

I was previously with a customer with ee, no outstanding payment when I left and currently with a new company. Today randomly I got an email off my credit score provider to tell me that my account has been reactivated. I did not do this. Why has this happened and is this going to affect my credit score? 

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎16-03-2023 11:03 AM

Hello @Coffee9oo. 

Welcome to the community. 

When you left EE did you close your account by giving us your notice?

If yes, did you receive a PAC code and use this with your new provider?

Speak soon, 

Katie