Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! I was robbed !!!!!

I had to pay £ 74 for my bill and I have to pay £ 14 every month !!!

Close account

Hi,I haven’t been able to use my phone for the past 12 months as you can see from the usage. How much would it cost to close my account?

Card billing address

Hello! I tried to pay my monthly payment GB with my Chilean Bank Account (Santander Bank) but when I tried to add 'Chile' it does not appears. What should I do? thank you