14-03-2023 11:48 PM
Have paid my bill late and it still hasn't shown on my app hours later
15-03-2023 08:14 AM
Hello @BETHHILL.
It can take up to 48 hours for payments to reflect within your My EE account.
Has the payment left your bank?
If you wish to confirm we have received this payment please get in touch with our customer care team.
Katie 🙂