All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
hi i am due a upgrade nov 22 so have one payment left, but i can upgrade now for £0 will i still have to pay my last installment and will it be on my new plan first bill? anyone any ideas thanks
Hi I need a copy of my bill please, a letter head copy. I have changed to utility ware house who are going to pay this bill if I can show them proof. It won’t show me this online as my account is closed. Could someone send this to me please or advise...
How do I leave EE the customer service i have received is appalling, spoke to an advisor who said to Google it
Hi, how do I close my account on line, or is there a phone number I can ring?
Paid £190 for the Apple Watch ultra and I didn’t arrive. Phoned customer services and cancelled the order The advisor said that the refund would take about 3 to 5 days. Phoned to chase up the refund and EE have decided to deduct the money from my out...
Having just switched from Vodaphone owing to poor customer service I am a bit miffed to get billed for .73P a minute "access" charge for 084,087,09 and 118 numbers. For one thing it's a bit steep. For another I was given no warning about these cha...
I bought 4GEE Home Router 1m Unlimited £50 with Monthly paymentsI was charged £100 for the first month of my contractHow do I get my money back ? and **bleep** is wrong with your billing it makes no sense whatsoever, just somerandom numbers ?
How do I find out when I can upgrade?
Why is every time I get my bill it will Not tell me what my extra charge is always comes up as a fault just another EE con
