Calls to this number are barred

Kbmckerr · ‎20-05-2022

I’m going out of my mind!!! I need to ring Dublin and all I get is “calls to this number are barred”

I have tried everything that has been suggested

changed my phone to all the appropriate settings to make this call.

logged on to my ee and the toggle to allow international calls is “greyed” out and impossible to switch.

I have also added an increased spend cap.

I need help asap!!

XRaySpeX · ‎20-05-2022

You need to ring Dublin but where are you calling from? You omitted to say.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Kbmckerr · ‎20-05-2022

I’m calling from Northern Ireland

XRaySpeX · ‎20-05-2022

OK, so you're calling abroad from the UK. Are you on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Kbmckerr · ‎20-05-2022

I’m on contract

XRaySpeX · ‎20-05-2022

Login to your MyEE account online & go to Menu > Account Settings > Parental and Data Controls > Call Abroad and Premium Rate. It will show as ticked if calling abroad is activated. If not ticked, can you activate this setting? If not, you will need to call CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Orion83 · ‎03-04-2023

Had a hard time figuring it out.

So you actually need to text "ROAM INT" to 150 to enable international call.