Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Incorrect billed

Greetings I have been incorrectly billed please can anyone help me out

upgrade not clear

i currently have a sim only offer on my account im trying to get however the information isnt clear/transparent.ive tried to do the upgrade by logging into myee> start upgrade>sim only> clicked on the deali got a deal showing £18 for 24m for unlimite...

My tariffs are set to the wrong number

I have two numbers on my account and the tariffs are set to the wrong numbers. Can this be resolved on the app or will I have to call EE?

Tarif

Can i change my tarif anytime?

Contract is finish

Hi my contract is finished but I was still charge with full payment

Resolved! I need to pay my bill

Hello i need to pay the bill of my number best Regards Adel [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Friends and Family

If I have Friends and Family discount on my phone contract, then apply to get broadband does the discount rollover to the broadband as well?

Bill incorrectly shown as paid?!

Has anyone else tried to pay a mobile bill only to find it already marked as paid?

Apple Watch

If I were to purchase an Apple Watch from EE on a plan with the same number as my IPhone, would this require a credit check for an existing customer?

Billing

Hi I got a contract out on the 19th I think it was. 2 contracts.(Plan) One for 30.30 tariff. (Flex) And 30.30 for phoneIt was direct debit but I want to pay just normal online banking. . I've managed to cancel I think the direct debit from my bank....