Servies

Nicolebrownlie9 · ‎28-04-2023

My account isn't working or my device ? It was closed due to missed payment but I have been in hospital for months and not long out so I have made payment can you put my account back on ?

Northerner · ‎28-04-2023

Hi @Nicolebrownlie9

You'll need to speak to EE CS on 150 or live chat via this link

https://ee.co.uk/contact-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Nicolebrownlie9 · ‎28-04-2023

I have tried contacting them it won't let me even when I put in my mobile number for then to find my account its saying the number isn't recognised

XRaySpeX · ‎28-04-2023

Looks like you've lost it completely due to non-payment.

Try calling CS on +44 800 956 6000 (option 2 > option 4) . That won't ask for an EE mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎29-04-2023

If you have been disconnected due to non-payment, there's a good chance your account may have been passed to a debt collection agency too.