Servies

Nicolebrownlie9 · ‎28-04-2023

My account isn't working or my device ? It was closed due to missed payment but I have been in hospital for months and not long out so I have made payment can you put my account back on ?

Northerner · ‎28-04-2023

Hi @Nicolebrownlie9

You'll need to speak to EE CS on 150 or live chat via this link

https://ee.co.uk/contact-ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Nicolebrownlie9 · ‎28-04-2023

I have tried contacting them it won't let me even when I put in my mobile number for then to find my account its saying the number isn't recognised

XRaySpeX · ‎28-04-2023

Looks like you've lost it completely due to non-payment.

Try calling CS on +44 800 956 6000 (option 2 > option 4) . That won't ask for an EE mobile no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎29-04-2023

If you have been disconnected due to non-payment, there's a good chance your account may have been passed to a debt collection agency too.