All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
My previous phone was sim only, the phone stopped working so we replaced it with a new handset from EE, we cancelled the direct debit but now have letters stating they’ve suspended the account and we owe money
I have been with EE for 10 years and my latest sim only contract is due to end on 19th Sept.I have spoken to an EE agent who quoted me £23 for a 125gb sim only deal and was told that's all they can do for me. They also wouldn't honour our blue light ...
I haven’t been able to download any apps since I got my phone, I went into one of your shops today and even one of your colleagues couldn’t help, I was looking at an early upgrade but the phone I would like a Samsung 21 FE was going to cost me £170 t...
i can no longer view my bills on EE, i go into the bills and payments section and it just brings me back tot he dashboard with my notifications.
Hi I’m just wondering when I can do a early upgrade
Please see attached info. I am trying to understand the extra chargeswhile abroad. In one part of my account it advises my next bill will be £16 more, however in other section it advises charges of £97? This is a huge difference and so would apprecia...
So I upgraded my phone from a Samsung Galaxy A71 to a Samsung Galaxy s20 fe 4g about 2 months ago. I put it to the side but have recently used the handset. It froze for a few moments and restarted itself, and i am unhappy with the handset overall as ...
I have overpaid my bill i tried to pay it on app and it said there was a problem so i paid on the automated line and when i checked my balance and i paid £69 to much pls look and credit my bank pls i really need the money it was part of a budget for ...
I have paid £25 of my bill which is £59 and the full £59 is pending to go out my bank tomorrow which I can’t afford I can pay the rest in the 3rd what shall I do?
Why has my package gone up?
