Cancelled

pkbandc · ‎08-05-2023

I phoned and cancelled my contract on 3rd May, (I am due to leave the country on 24th May to work), I requested confirmation of the cancellation and was informed that I would receive E mail confirmation in 24 hrs. I still have not received any confirmation.

Northerner · ‎08-05-2023

Hi @pkbandc

You need to give 30 days notice, therefore you maybe on your 30 days then you will receive your bill.

Alternatively you could call EE on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎08-05-2023

Hi @pkbandc

You need to give 30 days notice, therefore you maybe on your 30 days then you will receive your bill.

Alternatively you could call EE on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.