Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61381 Views
  • 69 replies
  • 14 Helpful

Bill payments

How can I pay a bill without debit card.l have only a savings card for atm.can l pay at a post office or ee shop 

BabaAgba by Visitor
  • 347 Views
  • 1 replies
  • 0 Helpful

billing

need to know what my current contract agreement is and all relevant charges

Resolved! Upgrading my phone

I am at the last two months of my contract and I can upgrade early, does this mean I will still have to pay the last two months off? Or will the new contract start and my current one end now?

New phone.. don’t like it :(

So I have just upgraded from the IPhone 11 to the IPhone 14 as was due an upgrade and this one was the same price I was paying so went with it. I received it yesterday in the post. I have only took it out the box, but I really don’t like holding it… ...

Missxtx by Visitor
  • 1918 Views
  • 1 replies
  • 1 Helpful

Billing error

I’ve just posted on here about being charged incorrectly for Apple Music- I’ve actually been charged wrong on both phones on my plan. I received the sms notifications from ee that Apple Music free trial is ending, replied from one handset on 22nd, th...

Annabee1 by Explorer
  • 463 Views
  • 4 replies
  • 3 Helpful