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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60611 Views
  • 69 replies
  • 14 Helpful

Resolved! Account holder

I changed my phone number a few months and am now paying for my own bills but it says I am not the account holder and I cannot do anything on the app or on the website everything is blocked or inaccessible and it is ridiculous at this point nothing w...

Hi

I m customer for almost 4 years. Some days ago I had another contract with EE but the people of the shop EE can't to give me my new phone because my passport expired 2 weeks ago. I'm very disappointed about that because my passport has my picture and...

Xakis1 by • Visitor
  • 460 Views
  • 1 replies
  • 0 Helpful

Resolved! Tablet to sim only

My tablet Contract is die to end cam I change it to a SIM only whenni try to upgrade it only let's me upgrade the device not to a sim only like with my phone or will my contract just end and I can keep the number and gift data from my other contract ...

Ee215 by • Visitor
  • 459 Views
  • 1 replies
  • 1 Helpful

Wi-Fi

Hi! Could you help with choosing a router for a home with unlimited internet?

Change to Business Phone

Hi, The phone I have on this contract is one I pay for for a relation, I would like to switch this phone to a business plan as it is used for work. I am a director of the firm so have authority

Conniee by • Visitor
  • 487 Views
  • 1 replies
  • 2 Helpful

My monthy payment

Hello!  I would be pleasant if you clarify my monthly payment , since i looked at my ee app  and i could see £112.0  why?  In other hand i can't  see my other two device like before ither the way to share date like before. Thank you.

Resolved! Ending my contract charges

Hello,I have requested a PAC code from EE and received a text saying that I could be charged £250 to end my contract, but I only have a sim contract. Is this correct ?Thanks, Alison. 

Resolved! Valor que paguei a mais no plano

Read moreFiz um plano não promoção o de iria pagar £ 14,00 durante alguns meses, mais foram descontado £64,00 da minha contaFiz um plano não promoção o de iria pagar £ 14,00 durante alguns meses, mais foram descontado £64,00 da minha conta

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