Essentials 5GB £50 actually cost £57+VAT why?

GarethP76 · ‎12-05-2023

I have a mobile and signed up to a Essentials 5GB £50, but i seem to be billed £57.20 + VAT.

Why is it called Essentials 5GB £50 if it costs more????

Northerner · ‎12-05-2023

Becase of the CPI increase. See here:

https://ee.co.uk/help/help-new/billing-usage-and-top-up/price-increase/price-increase

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

XRaySpeX · ‎12-05-2023

But there should be no "+ VAT". It's inclusive.

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