Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Wait for apple watch

Am I as well waiting till after 31 march to order my watch upgrade with the price increase?

Billing

Hi is there an actual online chat available.? I'd like to discuss my account with someone

1GB Data Boost for new plan - but not taken out a new plan

As the title suggests, I just received a text from EE stating 'we've added a 1GB Data Boost to your account because you've added a new plan', but I have not added a new plan. I have my 24 month contract, which ends June 2023 and also my daughters SIM...

Number on my phone bill

Has anyone else had this number come up on their phone bill when it isn’t a number they have called or messages?

PR7 1SP

Resolved! End phone contract but what about my watch

Hi- I have a question. So I have a watch plan that is linked to my phone. I’m thinking about paying off my phone contract early. Where does this leave me with my paired plan? Obviously it’s a separate contract but I’d like to know whether I can conne...

D

If I'm on a SIM only contract, can I switch to a contract which allows me to get a new phone

Customer service

I had a conversation this morning with a lady from up north about how I had been ripped off by an EE shop, she went above and beyond and git it all sorted, she is so good at the job she needs a rise, I don't know who she is but if EE read this they c...

Resolved! My i phone 13 promax

I would like to have the first bill of my phone and watch

I cannot upgrade or add a device to my plan even though my contract has finish.

Hello Everyone,I noticed that I can't upgrade plan or sim only on my account for a week, the contact ended a few months ago and a week ago everything was fine, I could add a new device, I could upgrade, but when I checked today, I can neither add a n...

Contracts & Billing

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