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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 64055 Views
  • 69 replies
  • 14 Helpful

Upgrade

I've just upgraded my sim only contract, will my next bill be for the new amount? I hope I haven't just made myself a second bill and now I'll get charged twice lol 

Want to cancel family setup

Please help. I want to cancel a family line for my iwatch but don’t want to lose my main phone number. I simply can’t afford the iwatch fee anymore. 

Nataliad by • Visitor
  • 410 Views
  • 1 replies
  • 0 Helpful

Upgrade

I upgraded my phone to sim only last Wednesday and on my app its still saying my old contract why is that I thought my new contract has started ? 

PAC

I need my PAC number and EE isn’t heloingi am vulnerable and this is not good for me

Calls to this number are barred

I’m going out of my mind!!! I need to ring Dublin and all I get is “calls to this number are barred” I have tried everything that has been suggested changed my phone to all the appropriate settings to make this call. logged on to my ee and the toggle...

Kbmckerr by • Investigator
  • 11543 Views
  • 6 replies
  • 5 Helpful

In Credit

Hi everyone,Yesterday I had some money left over from my pay so decided to make an extra payment on my bill. Where does this money go? After loads of research I am still unsure as to what 'In Credit' means on my account.Will my bill for next month be...

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