Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 15002 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 25296 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 51484 Views
  • 55 replies
  • 13 Helpful

Resolved! My mobile

Hi there, I'm just enquiring whether I'm need all the GBs I'm paying for, and if O could use less GBs for all my needs?

SW100 by Explorer
  • 313 Views
  • 2 replies
  • 3 Helpful

iPhone 14

Hi there. I recently got the iPhone 14, but I think I’d prefer the pro. Just wondering how long I have to possibly change to the pro??? I’m within 14 days at the moment. But only until tomorrow I believe. I’d like to web chat with someone but I don’t...

Tomoneeye by Investigator
  • 291 Views
  • 1 replies
  • 0 Helpful

Final bill

[Mod edit: Image rejected due to it containing personal information.]  Good day to all I’m away travelling and spoke to one of you’re colleagues back in July to port my number and my daughters on this account and was sent my final bill and paid it i...

995854F4-0F43-4DE3-AEFD-5210FC379106.jpeg

upgrade

hi i am due a upgrade nov 22 so have one payment left, but i can upgrade now for £0 will i still have to pay my last installment and will it be on my new plan first bill? anyone any ideas thanks

dobber73 by Visitor
  • 291 Views
  • 1 replies
  • 0 Helpful

Bill

Hi I need a copy of my bill please, a letter head copy. I have changed to utility ware house who are going to pay this bill if I can show them proof. It won’t show me this online as my account is closed. Could someone send this to me please or advise...

York7 by Visitor
  • 318 Views
  • 1 replies
  • 1 Helpful