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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13849 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24551 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 48977 Views
  • 55 replies
  • 13 Helpful

Re: Over charged

I just had the same conversation for a similar amount - I am absolutely disgusted by how EE has handled this. If I’ve paid off the item (an Apple Watch in this case) and it doesn’t use data just wifi and Bluetooth what have they been charging me for,...

Owens96 by • Investigator
  • 348 Views
  • 6 replies
  • 1 Helpful

Charges

Very nice of ee to charge me £80 for additional calls and then tell me to contact the company of the number I rang. 25plus years as a customer, 11 devices on the Account and £300 a month in bills. Definitely leaving when contract ends. 

Bill

Why was I promised a free months rental for having no service they they just go to your bank account and take the money when they said they wouldn't they a robbers i wonder what social media would make of this 

Spending caps

Phoned EE this afternoon to remove all spending caps which he did but still unable to purchase Robux Does it take a few hours?

MH731 by • Visitor
  • 438 Views
  • 1 replies
  • 0 Helpful
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