Contracts & Billing

Over last 2 days I can receive text messages in on my Mobile but can't reply

I'm elderly & have a very basic mobile with EE & there for emergency purposes & sending text messages & over last 2 days I've been able to receive text messages into Inbox but cannot send replies out & it says message not sent gone into Outbox! I've ...

Can I move my payment date to end of the month

TABLET

I was told in the shop thst the Tablet I have was free--but I can see I have been paying £14 for it since July 2021

Annual increase.

Hi guys. Is it true that the cost of contracts is going up by 14.4%?. What options do we have as I know this isn't EE's fault but it's too much! Can we leave early or negotiate the contracts?

Price Rise in April

I am due an upgrade on my contract in April.If I upgrade between 1 March 2023 and 31 March 2023, do I avoid the price increase on my new contract? (and equally, on any other contract with a supplier assuming the same T&Cs?). 

Positive feedback to Amber

I had a random unauthorised contract change occur on my mobile phone. Amber in the Newcastle call centre was swiftly on the case. She submitted a form to fraud and reverted the contract back to its original one and credited me the extra costs on my n...

Internet is awful how do I leave u !!!

How do I leave u got absolute cheek putting your prices up for what absolute rubbish!!! 

Re: How do I cancel a direct debit

I have a brother who is Deaf & Dumb for almost 15 years EE have been taking £11.86 per month for something he hasn’t used for all these years it only came to light when his daughter passed away and I am helping him sort out his finances after speakin...