cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Paid twice

Racheljane1
Explorer

Hi my ee dd failed last week so I paid by another means. 

taken out again today? 

1 SOLUTION

Accepted Solutions

@Racheljane1   EE will try and take payment on the payment date if this fails they’ll try again around 7 days later this is an automatic process so if you paid this yourself the automatic process will still happen.   your manual payment will sit on your account and will go towards next month ms bill.     

 If you pay by DD then you don’t pay it manually unless you pay your bill before you are billed so it sits on your account and will be taken when you are billed. 

View solution in original post

2 REPLIES 2
Racheljane1
Explorer
 

@Racheljane1   EE will try and take payment on the payment date if this fails they’ll try again around 7 days later this is an automatic process so if you paid this yourself the automatic process will still happen.   your manual payment will sit on your account and will go towards next month ms bill.     

 If you pay by DD then you don’t pay it manually unless you pay your bill before you are billed so it sits on your account and will be taken when you are billed.