Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59671 Views
  • 69 replies
  • 14 Helpful

Card payment

Any advice please…I am trying to change my card payment details (old debit card expired) but it just won’t let me do it…

bern02 by • Visitor
  • 526 Views
  • 1 replies
  • 2 Helpful

General Queries

Hi, I've recently come up for an upgrade with EE, I'm not familiar with the website, but I've been with EE for over 2 years and when I'm looking at the upgrade options I had some questions I'm hoping someone could help answer?1) On the upgrades it do...

Haux86 by • Explorer
  • 386 Views
  • 2 replies
  • 1 Helpful

Upgrade

Hi, my account now says I am not upgrade eligible? When just 3 days ago I was allowed to upgrade? Any ideas why?    Thanks 

Sent bill for PS5 cost in its entirety.

Hiya, I had 2 contracts on my account for a mobile for my son and a tablet for my daughter. Prior to Christmas we added a PS5 bundle for £31 a month for 24 months. My sons phone contract was up for renewal and we cancelled it and got him a cheaper de...

Bill

My contract for my Apple Watch has finished, how ever I am still being chargers for it in this months bill ! How do I stop this ? I thought it would automatically stop as the contract is paid off. 

Sony 50inch tv

Hi I’m trying to get the Sony 50inch tv added to my contract it was giving me the option before I logged in now when I logged in the only option is to pay one payment of £700. Can someone help me please? I’ve finished paying for my AirPods so I thoug...

Top Helpful authors
More
Learn about