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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 16097 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26164 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 53881 Views
  • 55 replies
  • 13 Helpful

Visual voicemail

My 24 month contract with ee expires on 30/11 and I’ve just contacted them to arrange to have a SIM only contract from 1/12.  After my call ended I received a few texts from ee. One of them said that visual voicemail has been removed but I can text 1...

Ambsnan1 by • Investigator
  • 618 Views
  • 4 replies
  • 7 Helpful

Sim Only

Hi I currently have a Sim Only for £21.86 (160gb) per month but only use a fraction of this as not constantly on my phone whilst out.  I also have home broadband with you Fibre Plus with PAYG landline at £33.97 per month.Is there a cheaper Sim Only a...

Debs5 by • Investigator
  • 454 Views
  • 6 replies
  • 0 Helpful

Billing

Does anyone know how i can get a revised bill from ee. I have tried many times but have got absolutely nowhere.

hutch23 by • Investigator
  • 451 Views
  • 8 replies
  • 6 Helpful

Extra payment and cancel direct debit

Helloi seen on my online banking a monthly payment of £58.30 was taken out…there has now been a following £29 taken out when there shouldn’t be. I would also like to cancel my contract pleaseThankyou 

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