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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14275 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24843 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49779 Views
  • 55 replies
  • 13 Helpful

My number has been changed without my authorisation

Took out a sim for my daughter, requested EE port her number over. Instead they have removed my mobile number and given me my daughters number. Can not get hold of anyone EE are a nightmare a number I have had for 20 years they have just taken off me...

Fgreen79 by • Explorer
  • 538 Views
  • 4 replies
  • 1 Helpful

Never again - massive Con beware

I upgraded my phone in store and was offered a "free tablet"....ye right! I'm now being charged monthly on top of my plan for it. Absolutely disgusting and miss selling. The store won't do a thing ! Customer for 20years, CON ARTISTS !

Sash70 by • Visitor
  • 328 Views
  • 2 replies
  • 3 Helpful

Resolved! Refund

Hi there I asked for a refund on my account about a week ago, how long does it take to back on my card 

Cancel

Please can you be advised I wish to cancel my contract at the end of its term 

Behind on phone bill

Hello , I was wondering if it’s okay to pay a little bit of my phone bill and pay the rest on the next phone bill as I’ve been under paid or will this affect my account?

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