All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I’m hoping someone’s able to help me here I was offered a iPhone 12 Pro Max for £40 a month going back Christmas time I spoke to a agent and made him aware I was going to be going out of my cooling off period he made it clear he’d call and arrange th...
I am on contract with ee and have just set a spend cap of £20 which I haven't reached yet. I keep trying to enter a competition and keep getting a message saying there is a third party bar I have phoned ee twice and have been told there is not a thir...
Checking my monthly usage for my contact mobile phone, I have found there is a 13p charge for another provider's service. "Services from other companies", it reads.Asking the website for details produces only an error (see image below).I don't use an...
I have 2 mobile contracts under my name, one being my recently deceased partner which I wish to terminate, mobile number being xxxxxxxxxxx. My partner was diagnosed with long covid in 2020 and was unable to continue being self employed, therefore I ...
I have two charges on my current bill for calls to a number I dont recognise. According to the bill I made two calls to the same number at the same time for the same duration, both got charged. The number is 09037049005.
Hello,EE has been sending me letters saying I have an overdue amount. I cancelled my contract a couple months after it finished. Anything I owed should have been taken by direct debit with my last bill. I rang customer service to have it paid off, bu...
Why hasn’t my bill gone down after the 24 month contract has finished?
Hi
Would like to speak to member of ee team. Sales
