SIM only deal

DJToonZ · ‎22-05-2023

Moving from a Phone and SIM deal to SIM only.
Do I get a new SIM and New Number? Or do I keep the original SIM and Number?

Hoping it's the latter.............

Schockwave · ‎22-05-2023

@DJToonZ , you keep the same number and sim, there is no change there, just an account change, which means you will be saving money, by having a sim only deal, it would be the same if you had wanted to upgrade to a new phone, sim and number do not change.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Schockwave · ‎22-05-2023

@DJToonZ , you keep the same number and sim, there is no change there, just an account change, which means you will be saving money, by having a sim only deal, it would be the same if you had wanted to upgrade to a new phone, sim and number do not change.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

DJToonZ · ‎22-05-2023

Hi

Thank you for your help.

That’s perfect

👍

Schockwave · ‎22-05-2023

@DJToonZ , you are welcome, glad I was able to help, have a good day.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.