Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59578 Views
  • 69 replies
  • 14 Helpful

Itemised Bill

Hi all, just started a new contract and asked for itemised billing not to be included as it had in my last contract. But I am still being charged for it althoughthe rest of my new contract is as agreed.  

Shaun245 by Visitor
  • 985 Views
  • 3 replies
  • 2 Helpful

Bill

Hi, can you help me with my bill I’m not too sure what all the charges of all about

sneddsss by Investigator
  • 307 Views
  • 1 replies
  • 1 Helpful

Sim contract

Hi, can I get a sim only contract with EE keep my number of my current provider. Come out of my current provider contract so I only pay off the phone with them. And once I've paid the phone off eventually have a phone and sim contract inclusive with ...

Louise50s by Investigator
  • 500 Views
  • 5 replies
  • 1 Helpful

my phone bill

Hi I just saw on my bill that I been charged  for to phone calls I made on 25 January  to a number outside my allowance 2calls to 09041118282 96 pounds and the other one for same number 8pounds at 09.00 I was unaware of this situation did not no I ge...

s47 by Investigator
  • 395 Views
  • 1 replies
  • 0 Helpful