Inquire refund

Laiting · ‎20-05-2023

Hi, I just want to know my refund is it back to my bank account yet ?
I already check my account.
(I was order 2 sim card online on 29-April-2023, order cancel on 2-May-2023 . Because I already but it in EE retail store, your employee help me cancel this order)
I can't speak, would you please e-mail contact me please, thank you so much.

@Sean_D

XRaySpeX · ‎20-05-2023

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎20-05-2023

Hi @Laiting

Thanks for coming here.

You would need to contact our mobile care team to get the refund looked into and see when you will receive this into your bank.

Thanks 🙂

Leanne.

Laiting · ‎20-05-2023

thanks for your help 😊

Leanne_T · ‎20-05-2023

No problem @Laiting

Leanne 🙂