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Hi when I log in it says I am not the account holder but I am

Deb123
Investigator
Investigator
 
1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Deb123  You need to change your user settings to bill payer not account user.  

Log in to your My EE > Menu > Account Settings > Tick bill payer. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Deb123  You need to change your user settings to bill payer not account user.  

Log in to your My EE > Menu > Account Settings > Tick bill payer. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.