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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59531 Views
  • 69 replies
  • 14 Helpful

Fraudulent activity

My phone has been blocked from making calls texts and having 5g. upon speaking to someone from EE who was rude and not helpful in any way shape or form, I was told I’d need to go in store with id to reactivate my account. has anybody experienced anyt...

Resolved! Stop the phone

I left an inquiry, but I want to stop my cell phone. Because now I have no reason to come back to Korea and use British USIM. I have never used the plan after paying all the unpaid bills, so please stop my phone immediately.

Jiwonhan by • Visitor
  • 356 Views
  • 1 replies
  • 2 Helpful

Billing

Hi is there an actual online chat available.? I'd like to discuss my account with someone 

CM647 by • Visitor
  • 304 Views
  • 2 replies
  • 1 Helpful

Resolved! End phone contract but what about my watch

Hi- I have a question. So I have a watch plan that is linked to my phone. I’m thinking about paying off my phone contract early. Where does this leave me with my paired plan? Obviously it’s a separate contract but I’d like to know whether I can conne...

D

If I'm on a SIM only contract, can I switch to a contract which allows me to get a new phone 

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