Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59674 Views
  • 69 replies
  • 14 Helpful

No Upgrade Option On Expired Contract

HiSo I recently purchased a new phone direct from Apple and moved my EE Sim (eSIM) over to the new phone. I am now looking to alter my EE SIM Only contract and it wont allow me saying I have a new phone - but this wasn't supplied by EE and has nothin...

Resolved! My mobile

Hi my contract is up and I can upgrade….does this mean that my device is paid off and it belongs to me? many thanks 

sim only

I have a sim only play that should be £5.something a month why have i paid £23? I know i got more data but thats extreme

Fraud

Somebody took a phone out using a address I lived in 9 years ago ,they took it out with a incorrect surname in 2014 , EE have no record of the contact but have been taking £27 a month out of my account for thr last 9 years , there has been no activit...

Damian01 by • Visitor
  • 427 Views
  • 1 replies
  • 0 Helpful

Having 2 contracts

I had a sim only deal with EE February last year and broke my phone, I went to my local EE shop and bought a new phone with a more expensive tariff in May, but now you are charging me for my sim only contract AND my new contract which I am now paying...

Top Helpful authors
More
Learn about