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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 64156 Views
  • 69 replies
  • 14 Helpful

Resolved! Cancellation

Hello, how do I cancel my contract?? I have been provided with a company phone so no longer in need of my current mobile. 

Sa1330 by • Visitor
  • 556 Views
  • 2 replies
  • 3 Helpful

Resolved! Contract

My contract will finish soon and I don’t want renewal, how I can do this?

My contract has been cancelled

I had a call yesterday from one of your guys to say that I had cancelled my contract. I hadn’t. He said he would reinstate it. Just now, at about 3pm I have no network and I cannot make calls or send texts!is this fraud? Have I been 

Lizjuffs by • Visitor
  • 419 Views
  • 1 replies
  • 1 Helpful

Resolved! Cancellation

Hey, I hope you are well. So I have spoken to a few people on the phone about my contract, it ended in October 2022. You have been charging me money ever since it was supposed to end, I rang up and tried cancelling it on the 13th Feb this year and yo...

Rb9696 by • Explorer
  • 729 Views
  • 4 replies
  • 2 Helpful

Cancellation

I brought the SIM card in store whit BT broadband in 15/02/2023 ,and where I live I have so poor signal... No broadband yet..due delays and fake promises, gave me a mini hub wi fi poor signal awsell.What I can do for cancellation my contract sim card...

Miguel14 by • Visitor
  • 370 Views
  • 1 replies
  • 1 Helpful

Resolved! Upgrade

How do I upgrade my phone. My contract has expired for a year now and I wanted to upgrade but it is not giving my the option to. It is saying I am not yet eligible for an upgrade.  I

Ndidi by • Explorer
  • 530 Views
  • 3 replies
  • 0 Helpful

Billing

Please can you respond to my enquiry via what's app or email I cannot get through to speak to your operator logged in to the EE app and they got technical problems.need an urgent response 

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