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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59753 Views
  • 69 replies
  • 14 Helpful

Penalties for terminating contract early

Hiwhat are the penalties for terminating a mobile contract early? A 50% employee discount was not applied when contract  was taken out. 18 months left on contract. Is it still worth me terminating early and reapplying for new contract with discount a...

No Upgrade Option On Expired Contract

HiSo I recently purchased a new phone direct from Apple and moved my EE Sim (eSIM) over to the new phone. I am now looking to alter my EE SIM Only contract and it wont allow me saying I have a new phone - but this wasn't supplied by EE and has nothin...

Resolved! My mobile

Hi my contract is up and I can upgrade….does this mean that my device is paid off and it belongs to me? many thanks 

sim only

I have a sim only play that should be £5.something a month why have i paid £23? I know i got more data but thats extreme

Fraud

Somebody took a phone out using a address I lived in 9 years ago ,they took it out with a incorrect surname in 2014 , EE have no record of the contact but have been taking £27 a month out of my account for thr last 9 years , there has been no activit...

Damian01 by • Visitor
  • 429 Views
  • 1 replies
  • 0 Helpful
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