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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 16102 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26170 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 53891 Views
  • 55 replies
  • 13 Helpful

Hi

My contract is finished soon and I would like to close the contract.

My monthly plan says £42 million!

So I logged into the EE app on my phone and even the website and it says my monthly plan is like £42889426/month. Usually it's £25/month. I cannot afford to pay 42 million quid a month.

Upgrading

Hi, I would like to look at terminating my contract. My contract ends on the 26th November and I have seen a better deal with vodafone. Can you help me to arrange this so that the contract does not continue after 26th November?

Upgrade

Can someone help me please.I’m due an upgrade and struggling to find the choices for a new phone etc. tia 

Resolved! Delivery

It says on website free delivery but i had to pay a fee before my upgrade was dispatched,is it selective free delivery?

NHS discount

I have tried to use a discount code to achieve 20% off my bill however it is now saying I only have 4 of my 5 codes and I cannot see if the discount has been included of my next bill?

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