Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 64174 Views
  • 69 replies
  • 14 Helpful

Set up totally messed

Hi there,just joined by phone EE last Tuesday Via phone. Agreed for a sim only contract 12 months unlimited data calls texts including 1000 minutes calls in Europe for 38 pounds.  Gave my pac number to maintain my old number. Told to call back at SIM...

Bill

I have an iPhone and an Apple Watch, was wondering can your bill be split in 2? Mines £97 and just can’t afford it so was thinking pay one and pay the other 2 weeks later? 

KF87x by Explorer
  • 391 Views
  • 1 replies
  • 1 Helpful

Resolved! Suspended

I have paid my balance on my account but it is still saying suspended and I cannot call or message anyone

Daft question!

I'm currently on a plan but wish to change to Sim only as my handset is ok.  If I order online, do I keep the same number?

NicWoo1 by Visitor
  • 432 Views
  • 2 replies
  • 4 Helpful