End of contract

Jakephilpott · ‎07-05-2023

My contract is up at the end of July and I don’t want to upgrade or take out a new one with EE. Do I need to do anything when it’s finished or will it just stop automatically?

Chris_B · ‎07-05-2023

@Jakephilpott You have to call customer services to give 30 days notice of termination so obviously you can do this 30 days before your minimum term date. If you want to change to PAYG you also need to request this, you’ll not be put on to a PAYG at the minimum term date it’ll just cease.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎07-05-2023

@Jakephilpott You have to call customer services to give 30 days notice of termination so obviously you can do this 30 days before your minimum term date. If you want to change to PAYG you also need to request this, you’ll not be put on to a PAYG at the minimum term date it’ll just cease.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Jakephilpott · ‎07-05-2023

Just called…you have to contact them within the final 30 days and not
before.

Thanks for the comment.
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Thanks

Jake