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My phone bill is too high

Annb070647
Investigator
Investigator

‎04-05-2023 03:47 PM

 
0 Helpful
4 REPLIES 4
Annb070647
Investigator
Investigator

‎04-05-2023 03:49 PM

I have had this phone for about 3 months and each month is higher and I hardly use my allowance

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Annb070647

‎04-05-2023 03:53 PM

You cannot downsize your plan midterm

If you're having difficulty paying your bill you need to contact CS urgently to come to a repayment arrangement - see Help if you can't pay your bill

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Annb070647
Investigator
Investigator

‎04-05-2023 03:55 PM

Can I speak to someone regarding my bill

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Annb070647

‎04-05-2023 04:10 PM

@Annb070647  You need to call customer services on 150 to speak with someone as this is a public forum.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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