2073940members
709online
1284717posts
Community Activity
Breach of contract terms ? No TV for four weeks
I wonder if anyone can offer any advice. My elderly parents who are customers/victims of BT/ee have had no television for nearly four weeks. We have spent many hours on the phone to EE, performed countless checks again and again. They have had one vi...
Resolved! 150 text problem
Rung up 150 at the beginning of last month as if u text ba for balance to 150 it comes back saying unavailable when I spoke to ee they said they r aware of the problem n it should b sorted in a week n to keep trying but it still isn’t sorted and it’s...
New broadband and unlimited data
So I’m strongly considering switching to EE broadband for the speeds. It states there are benefits for upgrading your current mobile plan to unlimited data. I’m already on and unlimited mobile plan with a few months left on contract. Are there any be...
Compensation for days I didn’t have internet
Why does it take 30 days for compensation to go through and to get an email?
Device plan Bills/Payments
Where can I view my 'Device' plan/bills on the app or online? When I go to the Manage Bills & Payments section, it only lists my 'Plan' bills/payments. I need to change the direct debit for my device. As it keeps coming out before pay day. I'd alread...
Roaming in Australia
Hi. I have been here in Australia (Sydney) for the past 4 days and have the EXACT same issue. I notified EE prior to my departure that I will be in AUS, removed my spend cap, authorised my 5 day abroad pass and turned on roaming once we arrived. I a...
Replacement Iphone
I have been sent out a replacement iPhone 14 pro max as mine was broken. It wont switch on its been on charge for hours I've also tried doing the reboot that was mentioned on here but nothing is working.
5g Modem and Voip telephone
Can I use a Voip phone with my 5gModem.If it's possible what phones work
Resolved! Unable to register my phone number is not recognised.
Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...
All rounder
Why am I being charged for a watch simwhen I’m on a all rounder contract
