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Cancellation contract

elvis101
Visitor

Hi. 

I signed a contract in store last Friday.(5 days ago) and since that day I experienced lots of problem. Out of network,internet in phone is really slow,I can't open the website.....befor I was on pay as you go end everything was fine.

Can I cancel my contract ( if yes I will need to pay something?) And comeback to prepay service?

Tom

 

1 REPLY 1
XRaySpeX
Grand Master
Grand Master

Not as you ordered in store. Had you ordered online or by phone you had 14 days to cancel FoC.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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