Cancellation contract

elvis101
Visitor

‎21-06-2023 03:14 PM

Hi. 

I signed a contract in store last Friday.(5 days ago) and since that day I experienced lots of problem. Out of network,internet in phone is really slow,I can't open the website.....befor I was on pay as you go end everything was fine.

Can I cancel my contract ( if yes I will need to pay something?) And comeback to prepay service?

Tom

 

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XRaySpeX
EE Community Star
EE Community Star

‎21-06-2023 03:22 PM

Not as you ordered in store. Had you ordered online or by phone you had 14 days to cancel FoC.

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