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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 65198 Views
  • 69 replies
  • 14 Helpful

Resolved! Contract Expiry

My contract expires on 17 June 2023 and I do not want to continue with it.     I want to give a month's notice so please advise me what I should do.   Thank you

Resolved! My upgrade

Hi, the app says my upgrade is available but my contract ends at the end of June, if I upgrade now will I have to pay for both contracts until my current one is paid off?It's my first time upgrading, thanks for any answers in advance.

MarkC25 by • Visitor
  • 428 Views
  • 1 replies
  • 2 Helpful

Bill

Why has my Bill increased and with no e mails  or warnings , and I'm actually bankrupt so unless we can solve this I'll go elsewhere 

Coal65 by • Contributor
  • 686 Views
  • 6 replies
  • 1 Helpful

Plan

Hi my plan was £12 per month. I notice it has doubled now- why is that?

Bill

Wish I could get out my contact without being ripped off further, scum greedy ee, bill up with inflation, robbing . What a mistake staying loyal has been

Cerdo1 by • Investigator
  • 439 Views
  • 2 replies
  • 0 Helpful

Upgraded sim only contract start date

I’ve upgraded my contact early to a sim only contract over 24hrs ago however the new contract information (data, extras ect) is not showing on the app OR the website… do I need to wait for the data refresh date?thanks in advance!

Resolved! PAYG number to contract sim

hi folks,i have ordered an additional sim card on my account to be used by my mother. she is currently using an EE PAYG. How do I go about getting her current phone number put onto the contract sim? I understand if both accounts were held by the same...

Gonzo2 by • Investigator
  • 1742 Views
  • 6 replies
  • 3 Helpful
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