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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 69837 Views
  • 72 replies
  • 15 Helpful

Resolved! SIM only deal

Moving from a Phone and SIM deal to SIM only.Do I get a new SIM and New Number? Or do I keep the original SIM and Number?Hoping it's the latter.............

DJToonZ by • Contributor
  • 951 Views
  • 3 replies
  • 4 Helpful

Not receiving previous phone

Hi as part of new contract I’ve sent my previous phone. I’ve received a mg today that this will now be cancelled as EE have not received my phone. I have the post office receipt and confirmation it was received by EE last week. Why am I receiving the...

Shivkav by • Visitor
  • 429 Views
  • 1 replies
  • 1 Helpful

Resolved! Leaving EE

I am sure my contract for two phones is finished and I don’t want it carrying on. Please advise how to stop the contract 

Jana14 by • Visitor
  • 560 Views
  • 1 replies
  • 1 Helpful

Resolved! Billing

Hi can I please cancel my paper billing that's sent to me please 

PF1979 by • Explorer
  • 524 Views
  • 2 replies
  • 1 Helpful

Contract

I was told on Wednesday that my sim only upgrade would be £10. I have just checked on my EE and it is saying that my bill will be £16.67 a month + vat

Chris8591 by • Investigator
  • 385 Views
  • 1 replies
  • 0 Helpful
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