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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14991 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25289 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 51444 Views
  • 55 replies
  • 13 Helpful

Resolved! Change phone without changing contract

I'm on a monthly contract which is overdue an upgrade. Looking at the available options, EE no longer do the phone I want to upgrade to. I was thinking of buying a handset outright and using my existing SIMs and contracts without upgrading. This woul...

Cannot access upgrade options

I am trying to change my Sim only plan but when I select the upgrade link it loads a new browser tab with the comment "Sorry, We coudn't find that page!"This happens on the mobile app and through the website so is very frustrating Any ideas? 

EE watch contract scam

So, I connected my watch to my contract (which has unlimited minutes, texts and 100gb of data). I screenshot all the pages to be sure, it did not mention price at all, so I assumed free, as I already have a contract.This is dishonest from EE, as I no...

Danpixel by • Investigator
  • 691 Views
  • 4 replies
  • 0 Helpful
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