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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60831 Views
  • 69 replies
  • 14 Helpful

Resolved! Money out account

My bill was overdue. I paid it went off EE app to confirm on banking app went back onto EE and it had disappeared. Money has come out my account but it still says bill unpaid on EE app 

Resolved! Upgrading

So i’m thinking of doing an early upgrade, i know you need to pay a fee for early upgrade, but i’m wondering after that do i need to still do the upfront cost? 

Resolved! Unable to upgrade

Hi.I have a tablet which is in the last three weeks of its contract. Whereas before I’d have been able to upgrade, even early upgrade, I’m now unable to upgrade at all - likewise my phone contact. What’s going on?TIA

DaveP1963 by • Established Contributor
  • 800 Views
  • 10 replies
  • 1 Helpful
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