Apple watch

andydickyjim
Visitor

Contract expires 1st July, surprisingly heard nothing from we regarding this - please contact me 

 

regards

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away. There will however be a 10% discount after 3 months.

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Chris_B
EE Community Star
EE Community Star

@andydickyjim  If you want to do something about this contract then you need to take action yourself it’s your contract and EE can not go chasing every customer who has reached the contract term.   How many customers do you think they need to contact each day about this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.