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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15003 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25296 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 51489 Views
  • 55 replies
  • 13 Helpful

Resolved! Changing to another acc

So, I want to keep this number, but, I want it transferred to my husbands ee account as he will be taking over payments ? The contract ends 28th of this month ? 

18588 by • Visitor
  • 304 Views
  • 1 replies
  • 0 Helpful

Upgrade

My sons phone is in my name if I upgrade for him can the payments come out his bank account 

Bblake by • Visitor
  • 292 Views
  • 2 replies
  • 2 Helpful

Cancel Apple Watch contract

I have an EE Apple Watch plan, however my iPhone is now moved to another provider. When I call EE they want a phone number and will not connect me as my phone number is with someone else. At this point I get disconnected. How am I supposed to talk to...

RPB by • Contributor
  • 462 Views
  • 1 replies
  • 1 Helpful

Resolved! Mis sold conteact in EE store

I went into an EE store for an upgrade and was sold one of the highest price plans having being told it was a good deal. I was distracted with my child and the sales person didnt show me any other price plans saying there wasn't anything cheaper. The...

Ahussein by • Investigator
  • 1341 Views
  • 8 replies
  • 1 Helpful
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