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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 13588 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24346 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 48403 Views
  • 55 replies
  • 13 Helpful

Resolved! Phone bill

Hi I lost my Sim card and my iphone no longer works but I need to retrieve some phone records from one of my previous bills.How do I do this? Many thanks D  

Dori10 by • Investigator
  • 367 Views
  • 4 replies
  • 1 Helpful

Upgrade to a tablet

HiI am currently on a Sim only and just wondered if I am able to upgrade my sim only to a tablet?Ideally I would like to keep my same number but rather than have sim only have a  Apple iPad mini on contract rather than taking out a 2nd line.Is this p...

Itemised bill

Hi. I need an itemised bill for December 2022 for evidence in a court case. How do I get a copy please?

SP19771 by • Visitor
  • 508 Views
  • 1 replies
  • 1 Helpful

Expired Debit Card

The page to add details of my new debit card hasn’t been working for over a week & my automated payment is due to go out tomorrow 

Ee is a rip off

Ee told me that I need a sim deal rather than a goodie pack i said no as if anything happens with a goodie pack there's no debts if I have cash issue's but with a sim deal I'd wnd up in debt i can not pay i was told no no you can stop paying when eve...

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