29-06-2023 10:10 AM
Why increase my bills
29-06-2023 10:15 AM
Hi @Rahul13,
Which bills are you referring to Mobile bills or broadband bills?
Every year EE adjust the prices of their products and services in-line with the Consumer Price Index (CPI) rate of inflation, plus 3.9%. All network and broadband providers do this.
If you're being billed more than this then you must have purchased addons or used allowances outside of your mobile plan.
More information available here: https://ee.co.uk/help/help-new/billing-usage-and-top-up/price-increase/price-increase
Thanks,
Alex