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End of my contract

paulsyorkshire3
Visitor

‎29-06-2023 08:42 AM

I'm thinking of leaving ee as I'm having no end of problems getting onto the app and this is no good to me  . 

What can you do to make me want to stay . 

 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎29-06-2023 09:08 AM

Hi @paulsyorkshire3 

You'll need to speak to EE CS on 150 to give 30 days notice and cancel your account.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Northerner

‎29-06-2023 09:23 AM

@paulsyorkshire3  You also have a online account that you can access via your phone web browser you don’t have to use the app.    If you are having issues with the app try clearing your device cache and uninstalling and reinstalling the app. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.