Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Accidentally hit leave Ee

Hi all I accidentally hit leave Ee on the app ad I got a text message telling me my early end payment is this just a generated message or do I need to contact Ee to make sure I didn’t end my contract

End of contract

My 24 month contract ends in 5 daysI have got the PAC number from EEDo I have to inform EE that am leaving? or I just swap networks?

How do I view my bill?

Can anyone help me/tell me where I can view my bill on the EE app/Website. For such a huge company their website is so poor/user unfriendly to navigate around. The only option I can find is to pay my bill, but that just takes me to a payment screen a...

Resolved! My I Pad - i have paid for it how can i stop my Direct Debits

I have paid for my I Pad - how can i stop EE From taking a DD for it every month - i have my sim cards on it as well so do not want to cancel my DD in total!!

Re: Change direct debit details

Hi, I set up a DD a week or so ago. I asked for the 28th of each month and all went through. I have now received my next bill and the DD is the 15th of each month, in line with my billing date. The problem is the upfront service charge is not pro-rat...

Switched my sim plan

Was £16 a month lowered to £12 but going to take £74 from my bank?

EE-Contract

I-Was charged £ 127.00 pounds this mouth April 23 I also charging me for insurance for a phone l cancelled 3 months ago, l had another on contract phone, because the older phone is broken something to do with the graphics apparently, Now I have ne...

I have called to stop one of my number

I have called to stop one of my number how long the mobile SIM will stop working please

Resolved! Wanting to upgrade my tablet to a sim only plan

Hi,I am writing to get more information/help with upgrading my tablet to a sim only plan. It has been out of contract now for over 6 months but I've been still paying the 40 pounds a month for it. I am wanted to change the plan to something cheaper ...

Resolved! Bill

I need PDF format bill