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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15915 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26011 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 53463 Views
  • 55 replies
  • 13 Helpful

Resolved! Confused with recent purchase

I bought a Galaxy Flip4 phone and watch on 17/12/22 and was told I could use my existing contract that I use with an Apple 11 phone and watch. I was led to believe the new phone and watch could be used at the same time, but I am now led to believe I ...

Jack3873 by • Investigator
  • 538 Views
  • 3 replies
  • 4 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26011 Views
  • 0 replies
  • 10 Helpful

Cancelling

I’ve called and cancelled my contract but I now can’t log into my ee account to make sure everything has been cancelled and calling through takes so long is their anyone who can help me 

Ssmith04 by • Visitor
  • 507 Views
  • 2 replies
  • 1 Helpful

Hello

Hello to can help me mu phone bill is about £20 and my bill is due I was wondering if you could connect my account and I will pay my bill in full on Friday if that is possible if you could let me know that would be wonderful email me on *************...

Unrecognised Direct Debit

I’ve found an unrecognised direct debit coming out of my bank account from ee in addition to my direct debit set up for my account.I have tried to call customer services with no luck. I’ve cancelled it from my end but urgently need to speak to ee cus...

Roo974 by • Explorer
  • 379 Views
  • 2 replies
  • 0 Helpful

Cancel

U would like to cancel my ee  dongle the now as no longer can afford it

Gregorw24 by • Investigator
  • 368 Views
  • 5 replies
  • 1 Helpful

Re: EE employee abusing power

I have been abused by EE employee saying i only paid £60 on oct  bill but i did oay full amount of the bill because i have it on my phone £121 so many pence ihave the oct bill on my phone and i have sent an email with pic of bill paid oct 2022 .This ...

CUTTY1 by • Investigator
  • 368 Views
  • 1 replies
  • 0 Helpful
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