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Offer given through message not available on website

Emor1234
Visitor

‎24-07-2023 07:58 AM

I received a text message, then clicked on it and was shown an offer for a SIM only contract. It said "log in to buy now". When I click on that and log in, the offer isn't there at all, only much more expensive ones. Help please

1 REPLY 1
Alex_M
Star Contributor
Star Contributor

‎24-07-2023 08:45 AM

Hi @Emor1234 

How that you are logged in, have you tried clicking the link again? Maybe the link was not passed through correctly when you logged in.

If not, then I would suggest that you get in touch with the mobile care team by calling 150 from your EE mobile or 07953 966 150 from any phone to discuss your offers.

Thanks,
Alex

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