Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Over charging on my invoice

I have been over charged on my account and I want the money back

Resolved! 00800 numbers

are these numbers charge on EE

Resolved! How much longer is my cotact

Resolved! Canceling my subscription

Hi I wish to cancel my subscription for XXXXXXXXXXXthank you [MOD EDIT: Removed mobile number from public view]

why has my account on pc no been updated since 2020

£50 deposit

Hi I'm near the end of my contract and I'm planning to leave EE. I've gone through my documents and seen that I was charged a £50 service fee on my first bill 2 years ago. I've checked my EE bills and I don't see a credit for this on any of my bills....

Resolved! My EE app is still not working how do I pay my bill

Re: Monthly itemised billing

How can I order my itemised bill from 01/03/2023 to 28/04/2023

Upgrade and Trade in

So I upgraded on a flex deal and as part of the deal, over the phone, I was told if I traded in my old phone I would get £18/month discount on my plan. I get a 20% perk discount through my job and added this to my account the following day via the he...

Bill

I’m trying to pay my bill but because you have updated the app I can’t