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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60617 Views
  • 69 replies
  • 14 Helpful

Resolved! How do I get a receipt from 2020?

I need to get a receipt for insurance purposes but the details no longer seem to be stored on the App/website. Does anybody know how I'd get a receipt for a phone I purchased in 2020 please? Can't get through to anybody in customer service   

Yikes by • Explorer
  • 588 Views
  • 3 replies
  • 1 Helpful

EE FINAL BILL DEBT

Hello, I am in a very bad situation. I recently upgraded my iPhone 11 Pro Max with EE in the summer to an IPhone 13. I strictly asked the woman on the phone who was new to make it a monthly contract and keep the same phone number. She did the total o...

Apple music

I have never agreed to this and am not happy I have been charged I will be looking at cancellation of my ee

Grotbags by • Visitor
  • 334 Views
  • 1 replies
  • 1 Helpful

Resolved! Payments

Just a question to when my payments for iPad phone and watch will b fully paid thanks Stephen gunn

Resolved! Refund

Good evening,EEI was on the phone with one of your representatives and I there was a technical issue I paid an upfront cost of £30 and then I paid an additional £20. The representative said that he can see I paid it. But asked if I can do it again be...

Resolved! Sim

I have a sim only which I think finishes end of July. How much would I need to cancel early?

pmlmsm21 by • Visitor
  • 420 Views
  • 1 replies
  • 1 Helpful

Resolved! Default and want to pay

Hello, I have not been around for a long time and when I returned I realized my account is blocked and sim not working anymore. I have some outstanding payment to make to keep my line up and running again. Kindly assist as I can no call out from the ...

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