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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59517 Views
  • 69 replies
  • 14 Helpful

Resolved! Early Upgarde

 My current phone i have under contract is not working so was considering doing the early upgrade but does it need to be in good working order to be able to do this, i could use my insurance but cant be bothered with the hassle

eileeng by • Visitor
  • 410 Views
  • 1 replies
  • 2 Helpful

Resolved! Upgrade

My phone is due upgrade in June this year I've got anytime upgrade can I upgrade now and keep my old phone and get new one  

Resolved! Upgrade line with active discount

Hey All,Long-shot, but wondered if anyone had any insight on the following...Have a 'Second Line' which is an iPad Pro 12.9 5G which is due to end contract shortly. Was likely to 'Upgrade' to just a data SIM to bring the cost down moving forward. Thi...

_Steve-W by • Established Contributor
  • 431 Views
  • 1 replies
  • 1 Helpful

Sim only contract cancellation within 14days

 I joined EE with a SIM only contract on 21st of February, 2023 ,my former provider disconnected me on 22nd and I wasn't connected by EE until 24th of February, 2023. I will like to cancel my contract as it didn't meet my expectations . I tried cance...

Cancelled Essential sim 1gb £15

I was mis sold an Essential Sim 1gb £15, when I took out a new contract for the Samsung 23 ultra all rounder deal (£82pcm minus trade in) i was told i did not meet the "Freshhold for credit" and to proceed with the contract i had to take out an addit...

Resolved! End contract

My contract is up soon, do I need to cancel it or will it cancel automatically?? 

Kitten10 by • Visitor
  • 1728 Views
  • 1 replies
  • 8 Helpful
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