Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

EE AND BT SIM ONLY

HelloI have a query and thought I’d start here if that’s ok, as hoping other customers may have some experience of thisI am eligible to upgrade my EE contract for free in May, contract ends in early Julyi am going to go to sim only as happy with my i...

Resolved! Downgrading your plan to Sim Only, once the handset has been 'paid' for...?

I remember when I last upgraded in store they assistant told me that I had 'paid' for my handset and could therefore have upgraded my phone for multiple months... and once that is the case if I contacted EE to tell them I wanted to just keep the hand...