30-06-2023 10:26 AM
Solved! See the answer below or view the solution in context.
30-06-2023 10:40 AM
Hello @Karlban ,
Welcome to the community,
Contracts do not just end, just the minimum term. If you want to leave EE, you will have to ring them and and give 30 days notice.
If you want to keep your number and move to another network, you will need to apply for a PAC code.
30-06-2023 10:39 AM
Hi @Karlban,
To close your EE account you can get in touch with customer service who will be able to sort this for you.
If you had a mobile sim with EE then you might want to request your PAC code first, so you can transfer your number away to another provider.
Thanks,
Alex
30-06-2023 10:40 AM
Hello @Karlban ,
Welcome to the community,
Contracts do not just end, just the minimum term. If you want to leave EE, you will have to ring them and and give 30 days notice.
If you want to keep your number and move to another network, you will need to apply for a PAC code.